SOMAIYA, V.; HARA, M. Perceived Healthcare Service Quality and Brand Image on Patients’ Loyalty in Zambia. Global journal of Business and Integral Security, [S. l.], v. 6, n. 3, 2023. Disponível em: https://www.gbis.ch/index.php/gbis/article/view/272. Acesso em: 25 jun. 2025.